Terms of Service

Terms of Service

1. Definitions

The following definitions apply unless otherwise stated:

Global Alumni includes the Global Alumni environment and website, globalalumni.org, as well as the Global Alumni online learning platform.

You refers to the person having registered for a course.

MIT is the Massachusetts Institute of Technology and includes MIT xPRO.

MIT xPRO refers to MIT acting via MIT xPRO.

Course is an MIT course offered by Global Alumni in collaboration with MIT xPRO through the Global Alumni environment.

Website is Global Alumni’s online campus and any other website utilized in a course or in collaboration with a course.

Web Content includes all content published on the Website, including, among others, text, exams, videos, images, and other instructional materials provided in relation to the course offered through the Website, as well as user publications.

User refers to any person using the Website, including the person who has registered for a course under these Terms.

User Account is an account created by Global Alumni that is regulated by these Terms and Conditions.

User publications is any content admitted, published, or distributed on the Website by you or another user, including but not limited to, all forum postings, wiki pages, notes, questions, comments, videos, and uploaded files.

2. Scope

The following definitions apply unless the context requires otherwise:

By registering for a course, you enter into an agreement with Global Alumni and agree to follow these Terms and Conditions, which also includes the following:

Privacy Policy

Code of Ethical Conduct

3. Registration and Payment

The following definitions apply unless otherwise stated:

Restrictions

MIT xPRO reserves the right, in its sole discretion, to accept or reject any registration for a course.

Registration Process

Unless otherwise agreed upon with Global Alumni, you must finalize registration before one (1) day before the start of the course. Bear in mind that once registration is closed, cancellations and late registrations cannot be guaranteed.

Payment

Global Alumni will process payment information, and you will be redirected to a secure website, to complete the payment. Once payment is completed, you will receive confirmation of your registration within 48 hours. Please, retain this email for possible requests related to this course in the future. If you are unable to complete the payment, please contact Global Alumni at soportemitxpro@globalalumni.org, and you will be provided with bank account details to complete your payment via transfer.

Installment Conditions

We also offer the possibility to carry out your payment in two installments. Paying through installments entails the following requirements:
  1. Once the first installment is completed, you will receive your credentials to access the virtual campus platform. The amount of the first installment will depend on the program:
    • US$800 for the Leading The Project Organization course;
  2. The second payment must be made before the start of the course. The amount of the second installment will, thus, depend on the program:
    • US$650 for the Leading The Project Organization course;
  3. If we do not receive confirmation of payment of the second installment, you will not be able to continue with the course, and your access credentials will be blocked in the platform, preventing you from accessing the virtual campus and its contents. You will not be able to request a refund of the first installment.
  4. This payment installment plan cannot be combined with any other type of promotion.

Cohort Change Policy

  1. One change of cohort is permitted per program.
  2. Participants may request a cohort change up to 7 days after the start date of their cohort of the program.
  3. Requests for a cohort change will be carried out as follows:
    1. Notice period: the first 7 days following the start date of their cohort of the program. Requests made after that period will not be considered.

      Communication channel: requests should be made via e-mail at: soportemitxpro@globalalumni.org.

    2. Requests made up to seven (7) days following the start date will not be subject to administrative fees of US$150.
  4. Exceptions: cohort change requests for medical or other justified reasons, including force majeure, during the established communication period (7 days from the initial cohort start date) will be exempt from the US$150 administrative fee. Requests must be sent to the aforementioned email and include the corresponding documentation (medical, police, or other reports; etc.). Once the request is received, it will be evaluated by the academic committee.
  5. Regardless of the circumstances, a cohort change is not possible after the first 7 days following the start date.